Do you go with trepidation when you take your car in for a service not knowing what the bill will be?
Say goodbye to nasty surprise bills and IT headaches.
Welcome to professional technology management & predictable monthly charges.
Get the benefit of IT expertise and honest advice without paying top $ for full time staff. Virtual Chief Technology Officer is an outsourced, off-site IT Manager.
Should you be in the cloud? Is your data safe and secured?Are you collaborating effectively staff and contractors? Should you upgrade to the latest version or is it a waste of energy? How can you best utilise what you've already got?
Who do you turn to when you want honest advice tailored to YOUR business?
We take the time to understand your business and your processes to provide the most appropriate advice at a fixed monthly fee.
* click to see conditions *
When you engage Tech Untangler to manage your tech we treat your business as if it’s our own. If we wouldn’t do it ourselves, we wouldn’t offer it to anyone. We sit down with you and find out what you want to achieve with your tech now and into the future, always focussing on your priorities.
We care not just about system performance and security also staff satisfaction, ease of use and value for you.
These fixed price IT management packages are popular for businesses who just want their tech to work hence allowing staff to focus on more productive tasks.
So much more than just a helpdesk!
Our packages cover the following areas:
🥇 Working with you to develop solutions that fit your needs.
🥇 Chat/phone based support with the option of on-site support in Melbourne.
🥇 Provisioning and de-provisioning users. (how a new person gets access when they start/finish working with you)
🥇 Help when stuff doesn't work.
🥇 IT Management, including monthly reports (Virtual IT Guy package and above)
🥇 Eliminating tech nightmares.
🥇 Review of your current tech assets.
🥇 Helping you to plan for the future tech in your organisation.
🥇 Managing Endpoints (your technology) so that nasties don't creep in.
🥇 Alerting you when your computers and/or network are having issues and work with you to resolve issues.
🥇 Making purchase of new hardware/software easier when you have someone to review and advise you.
🥇 Confidence that your tech is running smoothly.
🥇 Advice to keep your data safe and secured.
🥇 System Maintenance.
🥇 Plus much more...
Anti-Virus, Malware, Updates...
BORING!!
Let us look after the maintenance for you. It's like a mechanic who sneaks in, services your car and returns it.
Got an error? We've got your back. Something not working as expected?
We're onto it.
We're there with you to get you back on track.
Reduce tech overwhelm.
If it's complicated or confusing, you won't be productive. Find the best ways to increase productivity around tech usage.
(Free with Virtual IT Guy and above)
Increased ROI on technology
Support via phone, email
or remote control.