We listen
Like, really listen. The first step to work with us is a 15 minute clarity call; each one of these is conducted by Mark. So you get to know him and he gets to know you and we can see if we're a good fit.
Surely it's easy, just buy a few computers, setup email, onward and upwards? Not so simple.
We will work together to create magic to take your technology from troublesome to tamed.
Relieve you from any tech overwhelm, work with you to not only understand your needs but also
to make your technology meet your business and your goals.
Ultimately freeing you up to pursue your passion.
How do you react if your computer has a virus or other bug?
What do you do if you get an error message on your device?
So you've created lots of information. What happens if the computer gets stolen or destroyed?
Is that critical data gone forever?
These days computers need to have the latest updates installed and quickly! Being a couple of updates behind could mean that an attacker can use a flaw to get into your computer.
You wouldn't give the keys to your house or car to a stranger and trust them. Too many people I meet end up giving away the security to their most trusted online accounts without even knowing.
These days everything is in the cloud.
Cloud is just a fancy name for someone else's computer. Are you sure that your data is always accessible
We put so much on the cloud. You need to be sure that only those you want can access it.
Not any unauthorised parties.
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Seems simple enough, right?
More listening, less jargon
When was the last time that you worked with IT & they stopped and listened?
Did you understand what they were saying or did they bamboozle?
Did they explain things clearly so that you understood?
Did they focus on what you needed to get out of the technology?
You can't avoid technology in business.
However, you can harness it to do what you need.
Our philosophy focuses on you getting the job done
and explaining clearly and simply so that you get the most out of your investment!
You haven't come this far only to remain stuck...
You know that you're not going to get where you want with your IT in the position that it's in now.
Your computer is giving you the ....
Your tablet or phone doesn't sync with your computer and you need to enter things twice.
You're getting errors and you don't know how to resolve them.
You're embarrassed to use an email that doesn't represent your business fully.
You feel that there are elements of your technology that are missing.
You want someone to take you from where you are now, to where you want to be
and show you all the steps in between.
Your tech isn't aligned with your needs. That's where I come in.
I take my clients from overwhelmed to clear and simple.